It is located in world wide web, at : www.olanos.blogspot.com
No, I don't have workshop or outlet yet... It's full operated as an online store, all transaction is proceed by phone or email.
How to order your cake/cupcakes or cookies?
Question of pricing or design can be made by calling me at 021-70949040 (office hours, from 08.00-17.00), text to 0858-11179333 or email to olanoscakes@gmail.com, official order need to be made by email so I can have a good and traceable record of your order, preventing mistakes in details and schedules. To save your order date, I need Down Payment (DP) or Advance Payment (AP). Timeline of DP/AP is 2 weeks before or will be advice as a reply to your order mail. Without DP/AP after confirmation, schedule still can be passed to other/waiting list customer, without further notification.
Is there other way to contact you, nobody pick up the phone adn my emails/text don't get any respond in days...
I'm really sorry for unanswered phone or late replies for text and emails, I'm working almost alone, from head to tippy toe of the processes. So... when nobody pick up the phone, there's a big possibility that I have my hands full. So if you failed to contact me by phone but you have urgent matters, you can text me.
I try to reply every emails and texts everyday, so when you don't get any respond max in two days, please kindly resend your message as a reminder.
Note: to improve my services, I have new number for text. So please don't text to the phone number anymore for quick respond.
When should I place my Order?
You can make a reservation anytime, and I will waiting for your confirmation at least 2-3 weeks before or sooner as I contact you, if there are severals request for the same date. I really do appreciate your initiative to confirm first before I contact you, even if you want to cancel the reservation, so I can passed the date to other customer.
Rush order is possible as long as the schedule available. So do not hesitate to ask for it.
